Privacy Policy
At ITparts24, we respect your privacy and are committed to protecting your personal information. This privacy policy explains what data we collect, how we use it, your rights regarding your personal data, and how we comply with the General Data Protection Regulation (GDPR).
1. Information We Collect
To fulfill your orders, we collect the following information:
- Name and surname
- Company details (if applicable)
- Phone number
- Email address
- Shipping and billing address
- Payment information
We also collect data through third-party tools like Google Analytics and Facebook Pixel, which helps us analyze website traffic and improve our services.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders
- Improve our services and customer experience
- Send you marketing materials, such as newsletters (only if you opt-in)
- Analyze website traffic and user behavior
3. Cookies
We use cookies collected by WooCommerce, WordPress, and third-party services (e.g., Google Analytics, Facebook Pixel) to ensure the proper functioning of our website and enhance your experience. These cookies help us track the performance of our site and understand user preferences.
4. Sharing Your Information
We may share your personal data with third parties to ensure the successful purchase and delivery of products, including:
- Payment service providers (e.g., Stripe)
- Delivery partners and logistics providers
- 3PL (third-party logistics) providers
We do not sell or rent your personal information to any other parties.
Third-Party Privacy Policies
Please refer to the privacy policies of our third-party service providers to understand how they handle your data:
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to request corrections to any inaccurate or incomplete data.
- Right to erasure: You have the right to request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.
- Right to restrict processing: You have the right to request that we limit the processing of your personal data.
- Right to data portability: You have the right to request a copy of your data in a structured, commonly used format.
- Right to object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
If you wish to exercise any of these rights, please contact us at orders@itparts24.com
6. Security
We take appropriate measures to ensure your data is protected and used only for the intended purposes. All payment data is securely processed via trusted payment gateways.
7. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.
Contact Us
If you have any questions about our privacy practices or your rights under GDPR, please contact us at orders@itparts24.com